​About delivery and returns

About shipping fee

​​

■Within Japan, the service is "free of charge".
　A flat rate of 4,000 yen is charged to the US mainland.

​　For shipping costs to the USA, we will charge you separately via Paypal.

​

​

About the carrier

​

​■ We will deliver by Japan Post and Yamato Transport.

​　Delivery to the USA by Japan Post EMS.

​

​

About returns and exchanges

​​

■ Returns can be made within 7 days after receiving the product. (Customers are responsible for return shipping costs other than initial product defects.)

Exchange of products will be handled only for basic initial defects.

​

contact address

​

■ Please contact us at the address below for shipping, returns, and exchanges.

​

Email address: info@wanokunicosmetic.com