Question 1

How to add questions and answers?

Accepted Answer

How to add FAQ:

1. Click the "Manage FAQs" button
2. On your site's dashboard, click "Add New" and select the "Frequently Asked Questions" option
3. Assign new questions and answers to categories
4. Save and publish

You can edit, reorder, or reassign your FAQs to a different category at any time.

Question 2

Can I add images, videos or gifs to the FAQ?

Accepted Answer

Yes, you can add media in the following order:

1. Open app settings
2. Click the "Manage FAQs" button
3. Create or select a question to add media
4. Click the video, image or gif icon when editing your answer
5. Add and save media from your library

Question 3

How do I edit or remove the FAQ title?

Accepted Answer

You can edit the title in the Settings tab of the app. To hide the title, disable it under "Information to display".

​Customer's voice

Customer's voice