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​Customer's voice

  • Can I add images, videos or gifs to the FAQ?
    Yes, you can add media in the following order: Open app settings Click the "Manage FAQs" button Create or select a question to add media Click the video, image or gif icon when editing your answer Add and save media from your library
  • How to add questions and answers?
    How to add FAQ: Click the "Manage FAQs" button On your site's dashboard, click "Add New" and select the "Frequently Asked Questions" option Assign new questions and answers to categories Save and publish You can edit, reorder, or reassign your FAQs to a different category at any time.
  • How do I edit or remove the FAQ title?
    You can edit the title in the Settings tab of the app. To hide the title, disable it under "Information to display".
  • What is the "Frequently Asked Questions" section?
    Use the Frequently Asked Questions section to get quick answers to frequently asked questions such as "Where can I deliver to?", "What are your hours of operation?", and "How do I book a service?" It also helps users navigate the site and improve the SEO of the site.
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